Redefining the Art of Consulting

Target Audience All staff in a consulting role
Course Outline & Outcomes This course has been designed to equip individuals with the necessary skills required to effectively consult in the travel industry.

At the end of the course, the attendees will be able to:

  • Define consulting and understand the role of a travel consultant in the travel industry
  • Understand and apply the consulting process
  • Identify and avoid consulting pitfalls
  • Effectively contract with clients and manage expectations
  • Understand aggressive vs assertive behaviour
  • Provide genuine feedback, including difficult messagese
Prerequisites Candidates must have / currently work in a consulting role.
Delivery Classroom
Duration 1 Day
Additional Info

No Assessment