Galileo Reservations

Target Audience Entry Level & Junior Consultants
Course Outline & Outcomes This course is designed to equip learners with foundation knowledge and insight into the Galileo Reservations System.

At the end of the course, learners will be able to:

  • Navigate the system
  • Sell seats
  • Create a Booking File
  • Amend and enhance a booking file
  • Apply the above to Special Category Passengers (UMNRs, YPs, MEDAs etc)
  • Book Hotel Accommodation
  • Book Car Hire
  • Access Fares and Understand Rules
  • Quote bookings using Fare Quote, Fare Quote Planner and E-Shopper
  • Ticket Bookings
  • Issue in Exchange Tickets
  • Understand EMD
  • Update and Manage Queues
  • Manage Client File
Prerequisites Domestic Fares & Ticketing or relevant work experience
Delivery Classroom
Duration 10 Days
Additional Info

Final Summative Assessment