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Domestic Fares & Ticketing

Target Audience Entry Level and Junior Consultants
Course Outline & Outcomes This course is designed to equip learners with the basic travel industry knowledge and fares knowledge required to enter the travel industry. This course is a pre-requisite to the Galileo Reservations Course.

At the end of the course, learners will be able to:

  • Differentiate various industry organisations and explain their function
  • Understand industry codes and be able to encode and decode cities, airlines and classes
  • Apply knowledge of baggage concepts and dangerous goods
  • Identify special category passengers and conditions of booking travel for such passengers
  • Read and apply airline flight schedules and timetables.
  • Understand various aircraft configurations
  • Understand fare displays and taxes and apply various fare rules
  • Understand and apply knowledge of the Air Ticket including time limits, validity.
  • Complete a domestic ticket using manual fare build
  • Issue credit card documentation
  • Understand EMDs
  • Correctly calculate Domestic refunds and re-issues of unused tickets
Prerequisites Matric
Delivery Classroom
Duration 5 Days
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Training Center Hours:

Mon to Thurs: 08h00 – 16h00
Fri: 08h00 – 15h00
Please check our Schedules pages regularly for updates to our course dates at various venues.



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